DELIVERY WITHIN THE UK
Orders received up to 12 noon Monday to Thursday will be despatched that day for delivery in Zones 1 & 2 the following working day (Saturday & Sunday excluded) between 7.30 am and 5 pm or the day after (except zones 3,4 & 5 which are 48 - 72 hours). Orders received on a Friday will be despatched for delivery on Monday (or Tuesday depending on Zone, see above).To upgrade the service please contact us for the rate. Kindly note that a signature will be required, otherwise the goods will be returned to the courier's depot and you will be requested to contact them to re-arrange a new delivery date.
In the event that we are out of stock of your required item, we will contact you with an estimated time of delivery or possible alternative product.
We do not make a profit from carriage charges and as an established company, we have negotiated very keen rates with our supplier. Carriage charge includes includes secure packing which is designed to ensure your order arrives in pristine condition.
Small orders will be despatched by INTERLINK with larger orders (on non returnable pallets) by PALLETWAYS. Pallets (usually 100 kgs upwards) will be delivered on a tail-lift vehicle. The driver's responsibility for delivering the pallet will be limited to taking the pallet off the tail-lift at ground level and leaving it on firm standing. The driver will generally not be able to assist with manually offloading goods and must remain in line of site of his vehicle at all times.
As delivery cost is both weight & postcode based, when confirming your order in the shopping cart area, you will be asked to identify your relevant delivery zone from the following:
Zone 1 England & North Wales
Zone 2 Southern Scotland (Postcodes DG, EH, FK, G, KA1 - 26, 29 - 30, KY, ML, PA1 - 19, SA, TD, TR), South Wales & Cornwall
Zone 3 Northern Scotland (Postcodes AB, DD, IV1 - 28, 30 - 32, 36, 40 - 49, 52 - 56, 63, KW1 - 3, 5 - 14, PA21 - 38, 41, PH1 - 26, 30 - 41, 49 - 50) HIGHLANDS AND ISLANDS SEE ZONE 5
Zone 4 Northern Ireland & Isle of Wight
Zone 5 Scottish Highlands Channel Islands, Scilly Isles, Isle of Man,
Zone 6 Please only select this zone if you are intending to collect your order. If selected incorrectly, then it may not be possible to process your order before the appropriate delivery charge is paid.
Zone 7 Craft mosaic orders only posted FOC only within UK. Cannot combine with other goods.
Zone 8 Germany, France, Belgium & Republic of Ireland. For other countries, please contact us on 01480 474714
The following delivery upgrades are available by calling us on 01480 474714
Next day before 9 am/Next day before 12 noon/Saturday delivery
Deliveries to Europe We are able to send orders anywhere within Europe. Please telephone for a quote.